Customer support, without the clutter.
Customer support, without the clutter.
Customer support, without the clutter.
Resolve issues faster, reduce repetitive work, and give your team more time to focus on your customers. Konekt brings your support workflow into a connected workspace, so you can work efficiently and deliver better customer experiences at every interaction.
Resolve issues faster, reduce repetitive work, and give your team more time to focus on your customers. Konekt brings your support workflow into a connected workspace, so you can work efficiently and deliver better customer experiences at every interaction.
"The shared inbox is the heart of our daily work. Konekt has made it a genuinely pleasant place to work."
"The shared inbox is the heart of our daily work. Konekt has made it a genuinely pleasant place to work."
Róbert Freyr Jónsson, Managing Director at CheckIt
"The shared inbox is the heart of our daily work. Konekt has made it a genuinely pleasant place to work."
"The shared inbox is the heart of our daily work. Konekt has made it a genuinely pleasant place to work."
Róbert Freyr Jónsson, Managing Director at CheckIt
Built in collaboration with growing support teams
A better way to support
A better way to support
A better way to support
Everything you need for better support
One connected workspace
Bring conversations, tickets, customer data, and context together so your team always knows what’s happening.
Work smarter, not harder
Streamline repetitive tasks with automation and AI, so your team can spend less time managing support.
Support that scales with you
Get the insights, tools, and flexibility to deliver great support as your team grows, without adding unnecessary complexity.
A better way to support
Everything you need for better support
One connected workspace
Bring conversations, tickets, customer data, and context together so your team always knows what’s happening.
Work smarter, not harder
Streamline repetitive tasks with automation and AI, so your team can spend less time managing support.
Support that scales with you
Get the insights, tools, and flexibility to deliver great support as your team grows, without adding unnecessary complexity.
The best way to provide support
Bring conversations, customer data, automation, and more together, so you can work smarter, resolve issues faster, and deliver support without the complexity.
Shared Inbox
All your conversations, in one place.
Bring customer emails and conversations into one shared inbox, giving your team the context they need to respond quickly and stay aligned.
Shared Inbox
All your conversations, in one place.
Bring customer emails and conversations into one shared inbox, giving your team the context they need to respond quickly and stay aligned.
Shared Inbox
All your conversations, in one place.
Bring customer emails and conversations into one shared inbox, giving your team the context they need to respond quickly and stay aligned.
Insights & Analytics
Know what’s working.
Track SLAs, response times, team performance, ticket trends, customer insights, and more, so you can spot opportunities and continuously improve your support.
Insights & Analytics
Know what’s working.
Track SLAs, response times, team performance, ticket trends, customer insights, and more, so you can spot opportunities and continuously improve your support.
Insights & Analytics
Know what’s working.
Track SLAs, response times, team performance, ticket trends, customer insights, and more, so you can spot opportunities and continuously improve your support.
Automation & AI
Let Konekt handle the busywork.
Automate repetitive workflows and use AI to draft, categorize, translate, route, and assist your team, so they can focus on what matters.
Automation & AI
Let Konekt handle the busywork.
Automate repetitive workflows and use AI to draft, categorize, translate, route, and assist your team, so they can focus on what matters.
Automation & AI
Let Konekt handle the busywork.
Automate repetitive workflows and use AI to draft, categorize, translate, route, and assist your team, so they can focus on what matters.
Knowledge & Self-Service
Help customers help themselves.
Give customers instant access to helpful answers with a branded knowledge base and customer portal, while reducing repetitive questions for your team.
Knowledge & Self-Service
Help customers help themselves.
Give customers instant access to helpful answers with a branded knowledge base and customer portal, while reducing repetitive questions for your team.
Knowledge & Self-Service
Help customers help themselves.
Give customers instant access to helpful answers with a branded knowledge base and customer portal, while reducing repetitive questions for your team.
Shared Inbox
All your conversations, in one place.
Bring customer emails and conversations into one shared inbox, giving your team the context they need to respond quickly and stay aligned.
Insights & Analytics
Know what’s working.
Track SLAs, response times, team performance, ticket trends, customer insights, and more, so you can spot opportunities and continuously improve your support.
Automation & AI
Let Konekt handle the busywork.
Automate repetitive workflows and use AI to draft, categorize, translate, route, and assist your team, so they can focus on what matters.
Knowledge & Self-Service
Help customers help themselves.
Give customers instant access to helpful answers with a branded knowledge base and customer portal, while reducing repetitive questions for your team.
“Konekt feels different from the support tools we’ve used before. It’s fast, intuitive, and our team actually enjoys working in it.”
“Konekt feels different from the support tools we’ve used before. It’s fast, intuitive, and our team actually enjoys working in it.”
Kristján Ævarsson, CEO at NetRent
“Konekt feels different from the support tools we’ve used before. It’s fast, intuitive, and our team actually enjoys working in it.”
“Konekt feels different from the support tools we’ve used before. It’s fast, intuitive, and our team actually enjoys working in it.”
Kristján Ævarsson, CEO at NetRent
“Konekt feels different from the support tools we’ve used before. It’s fast, intuitive, and our team actually enjoys working in it.”
“Konekt feels different from the support tools we’ve used before. It’s fast, intuitive, and our team actually enjoys working in it.”
Kristján Ævarsson, CEO at NetRent
Everything you need, nothing you don't
Customize to your needs
Tailor fields, statuses, automations, and views to fit how your teams workflow.
Work with a team
Collaborate with shared inboxes, internal notes, assignments, and multiple teams.
Keep SLAs under control
Set flexible SLA policies and stay on top of response times, priorities, and deadlines.
Share reports
Create custom reports and share analytical insights with your team and stakeholders.
Turn data into action
Understand trends, performance, customer insights, and opportunities to improve.
Connect your tools
Integrate your existing stack with Konekt, to expand your capabilities.
Customize to your needs
Tailor fields, statuses, automations, and views to fit how your teams workflow.
Work with a team
Collaborate with shared inboxes, internal notes, assignments, and multiple teams.
Keep SLAs under control
Set flexible SLA policies and stay on top of response times, priorities, and deadlines.
Share reports
Create custom reports and share analytical insights with your team and stakeholders.
Turn data into action
Understand trends, performance, customer insights, and opportunities to improve.
Connect your tools
Integrate your existing stack with Konekt, to expand your capabilities.
Connect Konekt to the tools you already use
Bring Konekt into your existing workflow with integrations that keep your tools and support work connected.
Start building pipelines with simple plans
Simple plans that scale with your team
Konekt Starter
7,900 kr. / mo
Everything you need to get started
3 agents
Shared inbox
Ticketing
Core Analytics
Customer profiles
Best value for growing teams
Konekt Team
17,900 kr. / mo
For growing support teams
7 agents
Knowledge base
Live chat
Advanced analytics
Advanced automations
Konekt Business
39,900 kr. / mo
For teams that need more control
15 agents
Advanced reporting
Priority support
API access
All features included
Konekt Starter
7,900 kr. / mo
Everything you need to get started
3 agents
Shared inbox
Ticketing
Core Analytics
Customer profiles
Best value for growing teams
Konekt Team
17,900 kr. / mo
For growing support teams
7 agents
Knowledge base
Live chat
Advanced analytics
Advanced automations
Konekt Business
39,900 kr. / mo
For teams that need more control
15 agents
Advanced reporting
Priority support
API access
All features included
Konekt Starter
7,900 kr. / mo
Everything you need to get started
3 agents
Shared inbox
Ticketing
Core Analytics
Customer profiles
Best value for growing teams
Konekt Team
17,900 kr. / mo
For growing support teams
7 agents
Knowledge base
Live chat
Advanced analytics
Advanced automations
Konekt Business
39,900 kr. / mo
For teams that need more control
15 agents
Advanced reporting
Priority support
API access
All features included
Used by teams that care about customer support
FAQ's
FAQ's
FAQ's
Everything you need to know
Answers to the questions you may have before getting started with Konekt.
What is Konekt?
Who is Konekt built for?
How does Konekt's pricing work?
Can I connect Konekt with my existing tools?
How is Konekt different from other support platforms?
More support, less complexity.
Give your team a faster, simpler way to manage customer support, and get up and running without the usual complexity.
More support, less complexity.
Give your team a faster, simpler way to manage customer support, and get up and running without the usual complexity.
More support, less complexity.
Give your team a faster, simpler way to manage customer support, and get up and running without the usual complexity.